Report an Injury

Reporting a Workplace Injury in New England

Prompt injury reporting ensures timely care, faster claims resolution, regulatory compliance, and better outcomes for everyone involved.

A.I.M. Mutual offers secure online injury reporting for New England employers. The form will guide you through the information needed to report a workers’ compensation claim, including details about the injured worker, the accident, you as the employer, and any medical treatment.

Man with a leg cast and crutches working on a laptop on a couch
Man with a leg cast and crutches working on a laptop on a couch

Online Claim Reporting

Online reporting is the preferred method for submitting a workplace injury report to A.I.M. Mutual.

You’ll begin by selecting the state where the injury occurred. From there, the secure claim reporting form will show the questions for that state. The form is organized into shorter sections so you can move through the report step by step.

Fields marked with an asterisk (*) are required. If you don’t have all the details yet, complete the form to the best of your ability and update A.I.M. Mutual if more information becomes available.

What to Have Ready

Before you begin, gather any information you have about the injured worker, the policy, the accident, any treatment received, and current work status.

Injured worker name, contact information, date of birth, and date of hire

Social Security number, job title, wage information, and work status

Date, time, and location of the injury

Description of how the injury happened and the body part or parts involved

Employer name, contact information, and policy number, if available

Medical treatment or provider information, if available

Return-to-work information, if known

Supporting documents, such as medical notes, work status forms, accident reports, photos, or witness statements

Providing thorough, accurate information enables A.I.M. Mutual to assess the claim effectively and ensure timely handling. A member of our claims team will reach out promptly if further clarification is needed.

What Happens After You Submit

1

After the injury report has been processed, the injured worker and the appropriate policyholder contact will receive an acknowledgment letter confirming receipt of the claim and providing the assigned claim number.

2

A.I.M. Mutual will review the information submitted. If additional details are needed, a member of our claims team will reach out to the person who reported the claim or the appropriate policyholder contact.

3

Please maintain and provide all relevant documentation, including medical records, work restrictions, witness information, incident details, and updated return-to-work status reports.

Why Timely Injury Reporting Matters

Timely injury reporting is an important first step in helping injured employees receive appropriate care and support.

Prompt, accurate reporting helps preserve important details, support clear communication, meet reporting requirements, and keep the claims process moving. By reporting workplace injuries as soon as possible and providing complete information, employers can help protect employee well-being and support better outcomes for everyone involved.

Don’t wait to report an injury. Through timely reporting and ongoing collaboration, A.I.M. Mutual can work with you to support employee recovery, promote safer workplaces, and help move the claim forward with confidence.

Three workers in hard hats and safety vests reviewing a tablet at an industrial site

OSHA Reporting Reminder

Employers must report serious injuries within 24 hours and fatalities within 8 hours to OSHA.

Other Ways to Report a Claim

Online reporting is preferred.
You may also report a claim by:

Fax:

If submitting by fax, attach the completed First Report of Injury or MedFax form (Massachusetts) if applicable.

Phone:

Business Hours: 8:00 a.m.–4:00 p.m. ET

Need Help Before You File?

If you’re not sure how to report an injury or which state applies, contact us before you file. We’ll help direct you.