A.I.M. Mutual is committed to protecting the information we collect and maintain.

This policy explains how we collect, use, disclose, and safeguard nonpublic information.

Privacy Policy

Associated Industries of Massachusetts Mutual Insurance Companies (A.I.M. Mutual) recognizes that you expect and are entitled to privacy and security of information we collect and maintain about you. We are committed to protecting that information by maintaining strict standards and procedures designed to prevent misuse of any nonpublic information we collect. Except for those situations allowed by law, we do not disclose any nonpublic information about our customers to anyone.

Categories of Information That We Collect

We collect most of the information about you from your application for insurance and from the service of your policy. We may collect nonpublic information about you from other sources, such as consumer reporting agencies, loss information reports, other insurance companies, and others, as allowed by law. In a claim situation, we may also collect medical information to adjust the claim.

How We Use This Information

We use this information to underwrite your insurance, adjust claims, determine premiums, or to provide you with the services that are normal for an insurance operation.

Under What Circumstances Do We Disclose Information

We do not disclose any nonpublic information about our customers or former customers to anyone except as permitted by law. This means that under certain circumstances, information can be disclosed to third parties without your authorization.

For example: We may disclose information to your insurance broker; to consultants who perform business or insurance functions for us; to independent claims adjusters, investigators, and attorneys who need information to settle our claims; to businesses that provide underwriting and actuarial support; to organizations involved in collecting data to help in the detection of insurance fraud or criminal activity in connection with insurance transactions; to law enforcement or other governmental authorities to protect our legal interests or in cases of suspected fraud or illegal activities; to medical care institutions or medical professionals to verify coverage; to insurance rating organizations or state regulatory agencies who are involved with the regulation of insurance pricing and products; to lienholders, mortgages or other parties who have a legal interest in your policy; and to authorized individuals as ordered by court documents.

Our Policies and Procedures for Protecting Your Privacy

We restrict access to information about you to employees and third parties who need to know that information to provide you with our products or services. We maintain physical, electronic, and procedural safeguards that comply with state and federal regulations to guard your nonpublic information. We do not sell or provide nonpublic information about our customers to others for their independent use.

Cookies

We use cookies to enhance your experience on our website and to support login and session management functionality. A cookie is a small text file that is placed in your browser on your computer or device. These cookies allow information you provide on one page to be carried forward to subsequent pages, helping improve usability and efficiency.

Cookies do not store personal information about you unless you voluntarily provide that information, such as by completing a form or contacting us. When you interact with our websites, such as selecting products or services, completing online forms, or responding to surveys, we may attempt to identify your browser. We may also combine information collected through cookies, web beacons, and similar technologies with other information we maintain about you.

You can choose to disable or refuse cookies through your browser settings. However, doing so may limit your ability to access or use certain features or functionality of this website.

Access to Your Information

You have the right to obtain certain items of information we have collected about you, and to request correction of information if you feel it is inaccurate. If we agree, we will correct our records accordingly. If we do not agree, we will communicate this to you.

You should submit your written request to us at the address shown below. Certain information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available.

Further Information

If you have any questions about our privacy policy, please contact us at:

A.I.M. Mutual Insurance Companies

Attn: Finance Department

54 Third Ave. | P.O. Box 4070

Burlington, MA 01803-0970

Use of Vendor Services

As a policyholder of A.I.M. Mutual Insurance Companies, you are eligible to take advantage of services provided by our vendor collaborators. All these services are available to our policyholder group; see individual vendors for details of their services and costs.

Please note that, while we update these vendor services and resources regularly, A.I.M. Mutual Insurance Companies does not review them for substance, accuracy, or completeness, and we do not endorse or validate any vendor or its services. This is general information offered for consideration in making your own business decisions; it is not legal advice, and by making it available, we do not assume in any way your legal obligation to provide a safe workplace.

A.I.M. MUTUAL INSURANCE COMPANIES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY ASPECT OF SUCH VENDORS, SERVICES, OR THEIR RESPECTIVE BUSINESSES. A.I.M. MUTUAL INSURANCE COMPANIES IS NOT LIABLE FOR ANY LOSS TO YOU ARISING FROM YOUR USE OF SUCH VENDORS OR SERVICES.

We encourage you to contact your Injury Prevention & Worksite Wellness consultant with any questions you may have.

Corporate Office

A.I.M. Mutual Insurance Companies

54 Third Avenue | P.O. Box 4070