Brokers

Move workers’ compensation business forward with focused expertise, timely answers, and a carrier team that understands your clients.

A.I.M. Mutual supports brokers with responsive underwriting, service tools, and New England workers’ comp expertise focused on one line of coverage.

Smiling man in glasses typing on a keyboard at his desk
Smiling man in glasses typing on a keyboard at his desk

A Workers’ Comp Partner Built for Brokers

Your clients need answers they can trust, and you need a carrier partner who helps you deliver these answers with confidence.

A.I.M. Mutual provides brokers with workers’ compensation expertise, regional insight, and timely service. Our focus on one line of insurance and one region helps us provide clear underwriting direction, practical claims management, and consistent follow-through that respects your client relationships.

City skyline at dusk

What brokers can expect:

Specialized expertise in workers’ compensation

A Dedicated underwriter for your business

Easy-to-reach service teams

Deep understanding of the New England market

Guided assistance for policyholders and injured workers

Smiling man in glasses and a light blue shirt with his arms crossed
City skyline at dusk

Value-Added Support for Your Clients

We’re ready to help with questions, submissions, and service needs that arise throughout the policy lifecycle.

Specialized Workers’ Comp Expertise

Workers’ comp is our sole focus, giving you access to a carrier team that understands coverage, claims, injury prevention, and return-to-work considerations.

Underwriting Guidance

Get thoughtful review, timely communication, and clear direction when you’re working through submissions or evaluating client needs.

Long-Term Broker Partnership

Build relationships with people who understand your deadlines, your clients, and the importance of dependable follow-through.

Need Help with a Submission or Client Question?

Whether you’re working through new business, need input on a renewal, or aren’t sure where to send a request, our team can help connect you with the right next step.

Broker Resources

Case Study
Man with his arm in a sling talking with a woman holding a clipboard in a living room

Supporting the Injured Worker’s Journey

Article
Small-town main street with brick storefronts, trees and an American flag

Why Monoline Matters in Workers’ Comp

Woman working on a laptop at a table in her home
Woman working on a laptop at a table in her home

Need Quick Access to Account Tools?

Our portal provides 24/7 access to frequently requested policy and account information, including policy documents, loss runs, claim information, and billing statements.

Frequently Asked Questions

Does A.I.M. Mutual offer a self-service portal for brokers?

A.I.M. Mutual offers brokers access to a self-service portal that is available 24/7 and provides access to frequently requested policy and account information, including:

  • Policy documents
  • Loss runs
  • Claim information
  • Billing statements

Please contact Servicesonline@aimmutual.com for access information.

For Massachusetts assigned risk and Voluntary Direct Assignment Carrier business, brokers can use OAR for fast, 24-hour access.

OAR is the online Assigned Risk service offered through the Workers’ Compensation Rating & Inspection Bureau. It allows brokers to verify coverage and request a Certificate of Insurance.

You can also submit a Certificate of Insurance request to certificaterequest@aimmutual.com.

Ready to Submit Business or Talk through an Opportunity?

Connect with A.I.M. Mutual to reach your underwriter, ask about an appointment, or move a submission forward.