Contact Us
Have a workers’ compensation question?
We’re here to help.
Contact A.I.M. Mutual about claims, premium audit, injury prevention, underwriting, billing, or policy questions. The more detail you share, the easier it is for our team to review your request and respond.
Please complete the form below.
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The information you provide helps our team understand your request and connect you with the right person.
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Brokers
For submissions, policy information, portal access, or service requests, contact our team. A.I.M. Mutual works closely with brokers across New England with responsive service and workers’ compensation expertise.
Phone:
Hours:
Monday–Friday, 8:00 a.m.–4:00 p.m. ET
Portal Support:
Policyholders
For questions about your claim, policy, billing, premium audit, injury reporting, or safety resources, we’ll help connect you with the right department.
Phone:
Hours:
Monday–Friday, 8:00 a.m.–4:00 p.m. ET
Premium Audit:
For premium audit and online payment questions.
Certificate Requests:
Please contact your broker or insurance representative
Portal Support:
For help with policy, claim, and loss run access.
Injured Workers
If A.I.M. Mutual is handling your claim, our claims team can answer questions and explain what comes next. We know a workplace injury can bring uncertainty, and our team is here to provide clear communication throughout the process.
Phone:
Hours:
Monday–Friday, 8:00 a.m.–4:00 p.m. ET
Corporate Office
A.I.M. Mutual Insurance Companies
54 Third Avenue | P.O. Box 4070
Burlington, MA 01803-0970
781.270.5599